Integrates Resources to Leverage Wide Knowledge Base and Capability for Speedier Delivery of Solutions
SINGAPORE, September 30, 2015 – To meet the needs of the growing IT market in Asia Pacific, which is catalyzed by the Association of South-East Asian Nations (ASEAN) Economic Community and the expanding China market, Fuji Xerox Asia Pacific announced today the launch of the Regional Solution Centre in Singapore by integrating key regional operations and aligning functions from research and development (R&D) to customer service. The center will cater to businesses’ emerging need for industry-specific solutions and cloud-based IT infrastructures. The globally integrated center will help to accelerate the move towards increasingly global, borderless operations by capturing market opportunities and maintaining Fuji Xerox’s distinction in the Asia Pacific market.
The center will offer value to Asia Pacific customers through the best of its knowledge on local business environments and needs as well as expertise and resources to develop leading-edge solutions, while the integration of resources at the center will allow global expertise to be applied to solutions development and delivery within the shortest turnaround time. By tailoring solutions for both emerging and high-growth markets, the center will establish a common framework to deliver a consistent Fuji Xerox experience for all customers. In addition, the center will collaborate with the R&D departments responsible for solutions and services in Fuji Xerox of Japan to provide insights to solution needs in the Asia Pacific region, and shape product roadmaps. This collaboration will complement Fuji Xerox R&D expertise with the continuously-evolving local market knowledge, thereby enabling Fuji Xerox to provide value to customers that meet their needs.
“The Regional Solution Centre will be vital in enabling Fuji Xerox to nimbly develop solutions to meet the changing needs and fast moving pace of the Asia Pacific market,” says Leon O’Reilly, general manager, Regional Solution Centre, Marketing, Fuji Xerox Asia Pacific.
“The center will be a catalyst for pulling together years of rich expertise to meet customers’ changing needs. We will drive the development of our solutions business by bringing a cohesive regional approach to our clients and delivering excellent solutions that fit with our clients’ current and future needs.”
The center will focus on the following areas:
- Build consistent offerings by gathering market insights and visualizing how new solutions work for businesses
- Provide regional pre-sales with expertise skillset and ensuring quality of delivery to meet customers’ expectations
- Regional center of excellence for software development activities, ensuring the application of the best methods and processes to solutions development and delivery